PeterSmith.Org

Tisdalls - shop of the year

    I've been exchanging a few emails with Richard Tisdall regarding the "unreliable' stepmeter, that I replaced. He has been concerned by the problem and very helpful in dealing with it. People sometimes complain that Kiwi's don't know how to do customer service, but I think my experiences with Tisdalls shows that some Kiwis give outstanding customer service.

    One think I recall from marketing (many years ago) is that people are more likely to tell others of a bad experience, than a good one. So, let be unequivocal when I say, I have received excellent service from Tisdalls, and I always recommend them when people ask me about pedometers (I think they have had a half-dozen people buying them as a result of my comments). I'll certainly be shopping there again. Tisdalls are my shop of the year


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    Word count: 200 (about 1 minutes)

    Published:

    Updated: 17 Aug '04 08:56

    Author: Peter Smith

    Permalink: https://petersmith.org/blog/2004/08/17/tisdalls-shop-of-the-year/

    Section: blog

    Kind: page

    Bundle type: leaf

    Source: blog/2004/08/17/tisdalls-shop-of-the-year/index.org